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This unit helps you to:

Understand the characteristics and significance of different types of information;

Understand the different methods of communicating information and the technologies that support them;

Create original communications in styles that suits the users;

Improve the accuracy, readability and presentation quality of communications created;

Understand some of the ways organisations present information and why they use standard layouts for documents;

Choose and apply standard layouts;

Understand the need for standard ways of working;

Develop good practice in the use of ICT.